- Shipment Updates
This page is dedicated to our monthly subscription shipment status - but will also include information on special shipments (such as our 12 Teas of Christmas box!)
As for other orders: Most packages are shipped within 48 hours of receipt of payment, often within 24 hours or less. Orders placed on Friday, Saturday or Sunday will be shipped on the following Tuesday. I'm not always able to ship on Monday as transportation is often limited on Mondays.
Our shipping program is set up to send out tracking information once a package is shipped. If you do not receive a tracking information email within 48 hours of your order, please feel free to contact me and I'll update you on the status of your order.
Looking for this month's tea mail? Because we blend all of our unique teas by hand, delays do sometimes happen. This page has been created to keep our subscribers up to date about the progress of our subscription boxes so that you know when the boxes will ship!
OCTOBER SUBSCRIPTION UPDATES:
October 23, 2019: I had hoped to get the boxes in the mail by now - unfortunately, I underestimated how many product labels I had on hand and ordered them a little late. The labels ARE on the way and I expect to have them in house on Friday (according to tracking!) I will be spending the weekend labeling everything and the boxes will be in the mail no later than Monday, October 28. Sorry for the delay, folks!
October 26, 2019: The labels arrived on schedule yesterday - YAY! - and so I am busily labeling the teas and assembling the subscriptions. They will be brought in the mail on Monday, October 28.
November 3, 2019: The boxes were shipped on Tuesday, October 29. You should have received the boxes by now, but if you have not, please contact me and I'll send you tracking detail. I apologize for the delays. I am currently at work on both November boxes and on the 12 Teas of Christmas boxes (which are almost done).
12 Teas of Christmas Box
October 26, 2019: Right now, barring any unforeseen obstacles, I can comfortably state that the boxes will be in the mail by Thursday, November 7. Please continue to check here for more shipment updates.
November 3, 2019: Still working busily on the boxes. These probably will not be ready by the 7th as I've had some tweaking to do with a couple of the blends, but barring any other obstacles, these will be in the mail on Sunday, November 10th. (Our Portland/PDX post office operates on Sundays!)
November 9, 2019: I had a tweak that just didn't work out the way I wanted it to and I'm just not happy with the tea. I have already crafted a replacement - it will be ready for testing on Monday - which means the boxes will be processed and ready for shipment on Tuesday, November 12, 2019. Please watch your inboxes for shipping notifications which will include tracking info. If you don't receive your email by Tuesday evening, please feel free to contact me and I'll respond with your tracking information.
November 12, 2019: All the teas are packaged & ready to be boxed - which is what I will be doing over the next 24 hours - after which time, the boxes will be brought to the post office at the Portland Airport. Sometime tomorrow, you should receive an automatic notification from my shipping program to offer you tracking information. If you don't receive your email within the next 36 hours - please feel free to contact me. I apologize for the extra day, but I want to make sure that I allow myself plenty of time to avoid mistakes.